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Before setting up Microsoft Intune, review the supported operating systems and browsers.

For help installing Intune on your device, see using managed devices to get work done and Intune network bandwidth usage.

For more information on configuration service provider support, visit the Configuration service provider reference.

Note

Intune now requires Android 5.x (Lollipop) or higher for applications and devices to access company resources via the Company Portal app for Android and the Intune App SDK for Android. This requirement does NOT apply to Polycom Android-based Teams devices running 4.4. These devices will continue to be supported.

Intune supported operating systems

Official support for the FriendlyArm NanoPi Neo / Nano Pi Neo Air. 26-May-2017.Version 3.3.9. The CRON daemon was misconfigured, after some work on it, cron is now working the way it should again. Dashboard has a number of fixes in it, so as usual the base OS and dashboard are updated to the latest and greatest versions. MacOS: 511208e87d3bf45e61ca943686f09bd8b79a6c4fdd8c66480bc3693840fb6c86 openssl sha256 Neon-2.5.0.Mac.dmg.

You can manage devices running the following operating systems:

Apple

  • Apple iOS 12.0 and later
  • Apple iPadOS 13.0 and later
  • Mac OS X 10.13 and later

Google

  • Android 5.0 and later (including Samsung KNOX Standard 2.4 and higher: requirements)
  • Android enterprise: requirements

Microsoft

  • Surface Hub

  • Windows 10 (Home, S, Pro, Education, and Enterprise versions)

  • Windows 10 Enterprise 2019 LTSC

    For more information about managing devices running Windows 10 2019 LTSC, see What's new in Windows 10 Enterprise 2019 LTSC

  • Windows 10 IoT Enterprise (x86, x64)

  • Windows Holographic for Business

    For more information about managing devices running Windows Holographic for Business, see Window Holographic for Business support.

  • Windows 10 Teams (Surface Hub)

    For more information about managing devices running Windows 10 Teams, see Manage Surface Hub with MDM

  • Windows 10 1709 (RS3) and later, Windows 8.1 RT, PCs running Windows 8.1 (Sustaining mode)

Note

Not all Windows Editions support all available operating system features being configured through MDM. See the Windows configuration service provider reference docs. Each CSP highlights which Windows Editions are supported.

Customers with Enterprise Management + Security (EMS) can also use Azure Active Directory (Azure AD) to register Windows 10 devices.

For guidelines on using Windows 10 virtual machines with Intune, see Using Windows 10 virtual machines.

Supported Samsung Knox Standard devices

To avoid Knox activation errors that prevent MDM enrollment, the Company Portal app only attempts Samsung Knox activation during MDM enrollment if the device appears in the list of supported Knox devices. Devices that don't support Samsung Knox activation enroll as standard Android devices. A Samsung device might have some model numbers that support Knox, while others don't. Verify Knox compatibility with your device reseller before you buy and deploy Samsung devices.

Note

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Enrolling Samsung Knox devices may require you to enable access to Samsung servers.

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The following list of Samsung device models do not support Knox. They are enrolled as native Android devices by the Company Portal app for Android:

Device NameDevice Model Numbers
Galaxy AvantSM-G386T
Galaxy Core 2/Core 2 DuosSM-G355H
SM-G355M
Galaxy Core LiteSM-G3588V
Galaxy Core PrimeSM-G360H
Galaxy Core LTESM-G386F
SM-G386W
Galaxy GrandGT-I9082L
GT-I9082
GT-I9080L
Galaxy Grand 3SM-G7200
Galaxy Grand NeoGT-I9060I
Galaxy Grand Prime Value EditionSM-G531H
Galaxy J MaxSM-T285YD
Galaxy J1SM-J100H
SM-J100M
SM-J100ML
Galaxy J1 AceSM-J110F
SM-J110H
Galaxy J1 MiniSM-J105M
Galaxy J2/J2 ProSM-J200H
SM-J210F
Galaxy J3SM-J320F
SM-J320FN
SM-J320H
SM-J320M
Galaxy K ZoomSM-C115
Galaxy LightSGH-T399N
Galaxy Note 3SM-N9002
SM-N9009
Galaxy Note 7/Note 7 DuosSM-N930S
SM-N9300
SM-N930F
SM-N930T
SM-N9300
SM-N930F
SM-N930S
SM-N930T
Galaxy Note 10.1 3GSM-P602
Galaxy S2 PlusGT-I9105P
Galaxy S3 MiniSM-G730A
SM-G730V
Galaxy S3 NeoGT-I9300
GT-I9300I
Galaxy S4SM-S975L
Galaxy S4 NeoSM-G318ML
Galaxy S5SM-G9006W
Galaxy S6 Edge404SC
Galaxy Tab A 7.0'SM-T280
SM-T285
Galaxy Tab 3 7'/Tab 3 Lite 7'SM-T116
SM-T210
SM-T211
Galaxy Tab 3 8.0'SM-T311
Galaxy Tab 3 10.1'GT-P5200
GT-P5210
GT-P5220
Galaxy Trend 2 LiteSM-G318H
Galaxy V PlusSM-G318HZ
Galaxy Young 2 DuosSM-G130BU

Windows PC software client

An Intune software client can be deployed and installed on Windows PCs as an alternate enrollment method. This functionality is only available using the Intune classic portal. You can use the Intune software client to manage 10 and later PCs with the exception of Windows 10 Home edition.

Note

Microsoft announced that Windows 7 support ends on January 14th 2020. On this date, Intune also retires support for devices running Windows 7.

For more information, see Intune plan for change: end of support for Windows 7.

Microsoft Intune will retire support for the Silverlight-based Intune console on October 15, 2020. This retirement includes ending support for the Silverlight console configured PC software client (also known as the PC agent).

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For more information, see Microsoft Intune ending support for the Silverlight-based admin console.

Intune supported web browsers

Different administrative tasks require that you use one of the following administrative websites.

The following browsers are supported for these portals:

  • Microsoft Edge (latest version)
  • Microsoft Internet Explorer 11
  • Safari (latest version, Mac only)
  • Chrome (latest version)
  • Firefox (latest version)

Intune classic portal

The Intune classic portal is only used for managing devices enrolled with the Intune PC software client (https://admin.manage.microsoft.com). The Intune classic portal requires Silverlight browser support.

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The following Silverlight browsers support the Intune console:

  • Internet Explorer 10 or later
  • Google Chrome (versions prior to version 42)
  • Mozilla Firefox with Silverlight enabled (versions prior to version 56)

Note

Microsoft Edge and mobile browsers are not supported for the Intune classic portal because they do not support Microsoft Silverlight.

Only users with service administrator permissions or tenant administrators with the global administrator role can sign in to this portal. To access the administration console, your account must have a license to use Intune and a sign-in status of Allowed.